Frequently Asked Questions
- PRICING
How much do custom jerseys cost?
Our custom jersey pricing depends on the type of jersey, quantity, and customization level (such as adding player names, numbers, or logos). We offer factory-direct pricing without middlemen, ensuring you get high-quality products at the best possible rate.
Is shipping included in the price?
Yes! All our listed prices are all-inclusive, meaning shipping is already factored in—no surprise fees or hidden costs. Whether you’re ordering locally or internationally, the price we quote includes delivery straight to your door.
Do you offer discounts for bulk orders or team packages?
Definitely! The more you order, the lower the per-unit cost. We offer volume discounts for teams, schools, sports clubs, corporate events, and resellers. If you’re ordering for a group, let us know and we’ll provide a tailored quote with the best possible price.
- SIZING
What size options are available?
We offer a full range of sizes from Youth XS to Adult 5XL. We can accommodate both standard and plus sizes, making it easy to outfit players of all ages and body types. You’ll find a detailed sizing chart on each product page.
How can I be sure I’m choosing the right size?
Our size charts include garment measurements and fitting tips. We recommend measuring a jersey you already own and comparing it to our chart. If you’re still unsure, our support team is happy to help with personalized sizing advice.
Can I order a mix of sizes in one order?
Absolutely. We understand that team and group orders require a variety of sizes. You can mix any sizes you need within the same order, and there’s no additional fee for doing so.
- ORDERING
How do I place an order?
You can place your order directly on our website or by contacting us via email or our contact form. If you have artwork or a design ready, just send it over. Our team will help you with sizing, customization, and ensure the entire process is smooth.
What information do I need to provide when ordering?
To get started, we’ll need your design (logo or artwork), the type of jersey you want, sizes, quantity, color preferences, and any customization like player names or numbers. If you don’t have a final design yet, we can help create one!
Can I re-order the same design later?
Yes! We keep your past designs on file, so you can easily reorder more jerseys later—even if it’s just a few pieces. Just let us know your previous order details and we’ll take care of the rest.
- SAMPLES
Can I request a sample before placing a bulk order?
Yes, we offer both digital mock-ups and physical samples. A digital mock-up is free and shows your design on the jersey. Physical samples are available for a small fee, which is refundable if you proceed with a full order.
Will the sample be fully customized with my design?
Yes! If you request a physical sample, it will be made using your actual design, including logos, names, numbers, and colors. This allows you to evaluate the material, print quality, and fit before moving forward.
How long does it take to receive a sample?
Digital mock-ups are usually ready within 1–2 business days. For physical samples, production takes about 5–7 business days, plus shipping time. If you’re on a tight timeline, let us know—we can recommend the fastest option.
- MOCK-UP
Will I see a mock-up before my order goes into production?
Absolutely. Every custom order comes with a free digital mock-up showing exactly how your jersey will look. We won’t start production until you’ve approved the final design.
Can I request changes to the mock-up?
Yes! You can make unlimited revisions to the mock-up at no extra cost. Whether it’s changing colors, fonts, logo placement, or jersey layout—we’re here to make sure it’s perfect before moving forward.
How long does it take to receive a mock-up?
Once we receive your design details, we usually send your first mock-up within 24–48 hours. Revisions may take an additional day depending on complexity.
- DELIVERY
What’s the production and delivery timeline for orders?
Production usually takes 7–12 business days after you approve your mock-up. Delivery times depend on your location, but we offer both standard and express shipping options to meet your deadline.
Is shipping really included in the price?
Yes, our prices include standard shipping—there are no extra charges unless you specifically request expedited delivery. We’re proud to offer straightforward, transparent pricing with no hidden costs.
Can I get my order faster if I’m in a rush?
Yes! If you’re working with a tight deadline, we offer rush production and express shipping options. Just let us know your desired delivery date and we’ll do our best to meet it.
- GENERAL PRODUCT QUESTIONS
What materials are used for your jerseys?
Our jerseys are made from high-quality, breathable polyester fabrics designed for comfort, durability, and performance. The material is lightweight, moisture-wicking, and perfect for athletic wear.
Can I customize every part of the jersey?
Our jerseys are made from high-quality, breathable polyester fabrics designed for comfort, durability, and performance. The material is lightweight, moisture-wicking, and perfect for athletic wear.
Do you offer different jersey styles and collar options?
We sure do. Choose from various styles like V-neck, crew neck, sleeveless, long sleeve, and more. If you have a specific style in mind, just ask—we can usually accommodate custom requests.
