Return Policy

At FastCustomJerseys, we are committed to delivering high-quality custom jerseys and ensuring customer satisfaction. If you encounter any issues with your order, please review our return policy below.

Eligibility for Returns

• Returns are only accepted for custom jerseys that have manufacturing defects or errors on our part.

• We cannot accept returns for products with customer-provided artwork, incorrect details submitted by the customer, or design preferences that differ from expectations.

• Custom jerseys that have been worn, washed, or altered after delivery are not eligible for return.

How to Initiate a Return

To request a return, please follow these steps:

1. Contact us within 5 business days of receiving your order at [Customer Support Email/Phone].

2. Provide the following details:

   • Order number

   • A description of the issue

   • Clear photos showing the defect or error

3. Our team will assess the request and respond with further instructions.

Return Authorization & Shipping Costs

• If your return request is approved, we will provide return instructions.

• Return shipping costs are the responsibility of the buyer, unless the return is due to an error on our part.

• If an exchange is requested, the customer is also responsible for shipping costs associated with the replacement item.

Inspection & Resolution

• Once we receive the returned product, our quality control team will inspect it to confirm the reported defect or error.

• If the issue is verified, we will offer:

  • A replacement jersey at no additional cost or

  • A refund processed via the original payment method.

• Refunds will be issued within 3 business days after the return is approved. Shipping fees and any applicable customization costs are non-refundable.

Non-Returnable Items

• Custom jerseys without manufacturing defects or errors are not eligible for return.

• Any items that have been worn, washed, altered, or damaged by the customer cannot be returned.

• Jerseys with minor color variations due to different screen displays are not considered defective.

Damaged in Transit

• If your order arrives damaged due to shipping mishandling, please contact us immediately.

• Provide photos and a detailed description of the damage so we can file a claim with the shipping carrier.

Customer Responsibility

• Customers must carefully review their order details, artwork, sizes, and customizations before placing an order.

• We are not responsible for mistakes in spellings, sizes, colors, or other custom details provided by the customer.

Limited Liability

• FastCustomJerseys shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products.

If you have any questions about our return policy, please reach out to our customer support team. We appreciate your understanding and look forward to providing you with high-quality custom jerseys!